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-   helping dental practice teams help their patients in “New Normal” times !

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Tailor-made for each practice - and the “lunchtime” can be up to two hours any time in the day!

LUNCHTIME LEARNING MODULES

Our 11 UNIQUE and Exclusive Modules

Teamwork, Helping Patients to Buy, Customer Care, Leadership

a typical dental practice lunchtime learning!

Team members learn how to raise their “Social Footprint” by developing their skills, attitude and techniques of making OTHER people feel good - ie patients - to their own and the practice’s benefit..

For practice leadership and management. Janus is a unique visualisation technique for creatively managing both people and situations.

Who will be more successful - a dentist who is good clinically AND charming, or one who is brilliant clinically, but is brusque and uses language patients don't understand?

or choose from one of our 11 Unique and Exclusive Modules - see below

1.

7.

8

2.

3, 4, 5, 6

9, 10, 11

- each with two hours verifiable CPD  (CLICK a subject for more details and example agenda)

Team members learn how to BEHAVE in situations where they need to be assertive AND how to behave when gentleness is required!

Teamwork,  Customer Care  or  HELPING Patients to Buy

Modules are always tailor-made and can include Teambuilding/Communications,

Customer Care, Leadership, or HELPING Patients to Buy.

Prices are £350 for up to 6 members of the team. Extra are £25 each (where viable, depending on subject)

with two hours verifiable CPD for each team member attending

Call Rick Whitehead on 01494 589 889 or email him rick@impetustraining.co.uk to discuss possibilities

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"Just trying harder MAY be enough - much better to think of DIFFERENT ways"   (from the book "THINK ABOUT IT!")

Impetus Training Ltd, Sun House, 18 South Road, Amersham, Bucks HP6 5LU - info@impetustraining.co.uk - 07831 345 373

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Experiential Profiling - 4 applications to choose from

How Good Are We At ... ? questionnaires - choose from 3: