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CPD designed to maximise camaraderie, commitment, fulfilment

and PRIDE - in EVERY member of your practice TEAM

An-Informed-Choice

What do you want to help YOUR patients to buy?

HELPING Patients to Buy

Developing a RANGE of Key Skills - in ALL Team Members

  • Listening,  Empathy, Interpreting Needs

  • Questioning to establish what patients NEED

  • Use and Interpretation of Body Language

  • Helping patients Identify, Aspire to, and Visualise, their goals 

  • Explaining the BENEFITS to patients of treatments

  • Assertiveness, managing upset or difficult patients

  • "Closing the Sale" - HELPING Patients to Buy

Give your patients an INFORMED CHOICE

We offer one day and half day "HELPING Patients to Buy" workshops, always personalised to the practice business and people needs - from just £490 for up to 6 team members. Each delegate receives a copy of the reference book "HELPING Patients to Buy" and uses it during their workshop - AND are coached how to use it afterwards to develop their skills.

workshops are 100% personalised to each practice's unique needs

  • which treatments or services do you wish to provide more of?

  • which strategic objectives (eg switching patients to private, or a payment plan) need persuasive skills?

  • which persuasive scenarios would you like to develop skills and effectiveness - eg presenting treatment plans/proposals? 

  • do you wish to include teamwork - all team members co-ordinating to help patients?

  • have team members any specific needs - eg assertiveness or asking for money or closing the sale?

  • are there team members you wish to prioritise - we can tailor-make workshops for specific teams egs Dentists, or Dentist and Nurse, or specific roles egs Receptionists or Patient Co-ordinators - or for the whole team managing the "Patient Journey"

...... Persuasiveness with Respect

Each delegate receives a copy of the reference book "HELPING Patients to Buy" and uses it during their workshop - AND are coached how to use it afterwards to develop their skills.

We also offer special exercises using our "Little Book of Epigrams" so team members can identify how they as individuals can improve their persusiveness in order to HELP their patients.

A no-cost option on tailor-made HELPING Patients to Buy workshops is Experiential Profiling.

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